Frequently Asked Questions
Using Sierrasil® Products
- Can I take SierraSil® if I am pregnant?
Our clinical studies have not included pregnant or breastfeeding women. Therefore we recommend for any specific health conditions, including pregnancy and breast feeding consult with your physician first. There is however no known reason to be concerned with taking SierraSil® if you are pregnant or breastfeeding.
- Can I take SierraSil® while on medication?
Please advise your health care practitioner prior to using any new medications or supplements, including SierraSil®. SierraSil® is a natural mineral powder that has been extensively tested for safety and is not known to have any adverse effects, however SierraSil® should be taken at a different time of day, than your medication or supplements. Take SierraSil® with water at least half an hour before, or two hours after a meal or other beverages. Additionally, drink a minimum of 8 glasses of water per day to support the multiple health benefits of SierraSil®. Take medications and supplements four hours before or after SierraSil®. Call customer care if you have any questions, including the best time to take SierraSil®.
- Can my pet take SierraSil®?
Anecdotal evidence suggests pets benefit from taking SierraSil®. Many of our customers try it on their pets with great results. For cats and small to medium dogs we suggest feeding your pet up to one capsule (667 mg) per day preferable on an empty stomach. If it is difficult to feed your pet on an empty stomach you may open a capsule up and sprinkle the SierraSil® powder on food. For pets over 23kg (50 lbs) increase dosage to one capsule per 20 kg (44 lbs). If using the SierraSil® powder product use one quarter a scoop to half a scoop for small to medium pets and one level scoop for large pets.
- Can SierraSil® be taken if I have a sensitive stomach?
SierraSil® is a natural mineral complex that helps to curb inflammation in the body, including the gastrointestinal (GI) tract. SierraSil® is best taken on an empty stomach at least half an hour before eating to help prime the GI tract and reduce inflammation that may lead to indigestion. GI conditions such as acid reflux, gas, bloating, constipation, leaky gut syndrome and Crohn’s disease have been reported to benefit from SierraSil® due to its abilty to balance pH and protect the mucosal lining of the gut. For individuals with sensitive stomach, we recommend starting with a serving of 1 capsule per day and gradually increasing your serving as required. For all people, we recommend taking SierraSil® in the morning (before you’ve eaten breakfast) for great results, however if you are already on a strict routine with other medications fit it in as best as you can. If you have any questions about the best time of day for your to take SierraSil®, please call customer service.
- Do I have to take SierraSil® forever?
Yes, most SierraSil users want to!. If you are taking SierraSil® to reduce pain or stiffness, you’ll likely want to keep taking SierraSil® to continue to enjoy the liberating benefits it provides. Many users have reported that after experiencing relief from SierraSil then discontinuing it, found their pain returned. After starting it up again the pain subsided.
- Do you have a 100% money back guarantee?
SierraSil® provides a 100% satisfaction guarantee. Please contact SierraSil® customer service for refunds/ return manufacturers authorization numbers (RMA). To receive an RMA and to help us serve customers in the future, a questionnaire is conducted by a SierraSil® staff member that takes just a few minutes of your time. All returns require a return authorization number and an original sales receipt in order to be processed. A valid receipt and returned product must be provided within 90 days of the original purchase date. Upon receipt of the returned product and sales receipt the refund will be processed. Refund issued on product price only, shipping charges not included. If your product was purchased through a retailer please contact SierraSil® for your RMA number first and then proceed to visit the retailer to have your refund processed.
- Does SierraSil® always work?
For the majority of people, SierraSil® works quickly in 2 weeks or less. For the few who don’t notice benefits within their first bottle, it is important to understand that by following the dosage guidelines very closely, SierraSil® works to reduce inflammation in the whole body, not just the joints. The timing of feeling observable benefits can vary between individuals because the body prioritizes the delivery of nutrients. Essential life functions and organs receive vital nutrients first to ensure critical life functions are optimized. For example if our blood is acidic minerals are used to balance or buffer our blood pH. Having a blood pH of around 7.4 is ideal for the transportation of oxygen. Our bodies require minerals daily and when we don’t receive adequate supplies, mineral deficiencies occur and inflammation sets in causing symptoms of pain and swelling. SierraSil® begins replenishing trace mineral deficiencies quickly and calming inflammation all over the body, within 2 hours after ingestion. For those who have had chronic mineral deficiencies over a long period of time it my take a few bottles to begin noticing the benefits of SierraSil® as you build up your mineral reserves. If you would like further information or have some questions please contact the SierraSil® client relations department.
- Does SierraSil® interfere with prescription or OTC anti-inflammatory products?
Some of these are great products for brief, short term use and if you consider not needing to use these as much anymore, that’s interference! SierraSil® helps to correct underlying mineral imbalances that cause inflammation in the body, thus reducing or eliminating the need for over the counter pain relievers. It is typically safe to take SierraSil® and medications; however they should be taken at a separate time of day to ensure their effectiveness. Take SierraSil® four hours after or before medications or supplements. Click here to see the complete serving guidelines and follow closely. If you have any questions about the best time to take SierraSil® please call SierraSil® customer service.
- Has there been any research on SierraSil®?
SierraSil® is supported quality scientific evidence, highlighted by bioaccessibility testing, acute oral toxicity studies, a mechanism of action study, a human pilot study, a long-term use study and an internationally registered, randomized, multi-centered, double-blind placebo controlled trial, the gold standard in clinical evidence. The results of this extensive testing consistently show SierraSil® to be a safe and effective, complimenting the experience of thousands of satisfied customers.
- How do I purchase SierraSil®?
SierraSil is available in natural health food retailers, select professional health care practitioners and direct through Sierra Mountain Minerals. To set up a wholesale account or if you have any questions regarding where to find SierraSil in your area, please contact the sales department.
- How is SierraSil® different?
Unlike most joint health supplements or over the counter products and pharmaceuticals, SierraSil® is a naturally-occurring combination of earth minerals. Consider that other supplements, such as chondroitin or glucosamine, provide ingredients the human body already creates on its own. These ingredients, such as sulfur as found in MSM or amino sugars found in Glucosamine are very common in nature and are usually derived from animal parts, shellfish, corn extracts, fermented products and imported ingredients for use in supplements. Anti-inflammatory NSAID drugs such as Advil and COX-2 inhibitors such as Celebrex are sourced from various steroids, hormones and enzymes and have well-documented potential serious side-effects. In contrast, minerals cannot be created within the body and are essential for optimum health because they fund 1000’s of biological functions. SierraSil® provides a complete combination of trace minerals that the body uses immediately to replenish mineral deficiencies. SierraSil® stands out for the speed and consistency of efficacy within the natural joint health category of supplements. Most users feel better in just two weeks. Other natural supplements may or may not work and can take many months to notice any benefits.
- How much will the shipping charges be for my order?
USA Shipping Guidelines:
Until further notice, all orders through the website within the United States will receive FREE Ground Shipping. This applies to all products available for purchase through the SierraSil® website shipped within the USA with no minimum purchase. Free Ground Shipping on order only applies to standard ground shipments, express and air service shipments are still subject to normal costs.- I have arthritic pain - will SierraSil® work for me?
Clinical and anecdotal evidence confirms that most SierraSil® users feel better in just two weeks. SierraSil® reduces inflammation and down-regulates specific enzymes involved in the inflammatory process and reduces cartilage breakdown. By helping to prevent cartilage breakdown, SierraSil® provides significant protection against joint pain and inflammation.
- Is SierraSil® beneficial for athletes?
Yes athletes benefit from SierraSil® in a number of ways. SierraSil® promotes flexibility and mobility, providing increased stamina and endurance. SierraSil® relieves pain and inflammation due to muscle exhaustion; promotes healthy cartilage growth and helps prevent cartilage breakdown. In general SierraSil® promotes vitality and well-being. SierraSil® gives you the endurance you need to enjoy the activities you love, even high intensity exercises. For professional and highly athletic people, we recommend taking SierraSil® 1 to 3 hours before the activity to aid in endurance and recovery while reducing post exercise stiffness. SierraSil® should be taken on an empty stomach with only water. Please review the complete serving guidelines to maximize the effectiveness of SierraSil®.
- Is SierraSil® vegetarian or imported from another country?
SierraSil® is 100% vegetarian and vegan compatible, and all capsules are VegiCaps™. SierraSil® contains no sugar, starch, salt, wheat, gluten, corn, flavoring or preservatives. The SierraSil® ingredient is BC Kosher certified. The SierraSil® mineral powder is sourced and bottled in America.
- Should I continue to take other joint care products?
That is up to you. Some joint care supplements provide ingredients a healthy body already makes and therefore may not be necessary; others may complement the benefits of SierraSil®. Most consumers find SierraSil® provides a sufficient level of benefits that they do not need to take other joint care products. That said SierraSil® alone is not a substitute for healthy living. To compliment SierraSil®’s effectiveness we recommend a diet of wholesome foods, including plenty of fruits, vegetables, whole grains and essential fatty acids. Avoid or reduce highly processed foods. Healthy lifestyle choices include regular exercise, a full night’s rest and reduced stress.
- What is the recommended serving of SierraSil Joint Formula 14™?
SierraSil® Serving Guidelines
For best results take the SierraSil® capsules with only water, together (at one time) and away from food. Food or other beverages such as coffee, tea, juice or milk should be taken at least 30 minutes after, or 2 hours prior to SierraSil®. Take medications and supplements –at least 4 hours before or after SierraSil®. SierraSil® has detoxifying properties due to its rich clay mineral composition therefore it is strongly recommended drink a minimum of 8 glasses of water per day. Increased water intake assists the body in flushing out toxins and heavy metals that are eliminated out of the body when using SierraSil®. The serving size is based on a body weight of 70 kg (154 lbs). Please refer to the chart below to find your weight and the corresponding number of capsules to take.Recommended Serving: (Adults) Taken once daily, follow the serving chart below for number of capsules per body weight.Body WeightNumber of CapsulesUp to 175 lbs3 capsules175 – 230 lbs4 capsulesOver 230lbs5 capsules· Special conditions: A loading dose can be taken for first time users and those who have been suffering for many years. A loading dose is double the recommended daily serving size and can be taken for the first month. Athletes and active adults participating in high intensity exercise can take SierraSil® 1 to 3 hours before the activity to aid endurance and recovery while reducing post exercise stiffness. For those in fragile, weakened conditions, living with multiple pre-existing medical condition or sensitive stomachs start with one capsule, once per day and gradually work your way up to the recommended serving.SierraSil® Topical Spray:
The topical spray works quickly to relieve minor aches and pains. Apply topically to the affected area. Avoid use with sunscreen.SierraSil® Topical Spray Spa:
Spray a couple pumps into the hot water as your bath fills.SierraSil® alone is not a substitute for healthy living, to compliment SierraSil’s effectiveness we recommend a diet of wholesome foods, including plenty of fruits, vegetables and whole grains. Avoid or reduce highly processed foods. Healthy lifestyle choices include regular exercise a full nights rest and reduced stress.If you have any additional questions please call Client Relations at 1-877-743-7720.- When will I start to enjoy the benefits of SierraSil®?
Our clinical research shows that people using SierraSil® can start to feel better anywhere between a few days to a couple of weeks. It is important to note that the minerals in SierraSil® start to work in the first 2 hours after taking your daily serving. For individuals who have been suffering with many pre existing medical conditions and chronic inflammatory states for many years, it may take longer then the first bottle.
- Who should take SierraSil®?
SierraSil® is recommended for people from all stages of life - adults suffering from sore joints, muscle or tissue pain, whether related to activity or health conditions; seniors seeking to maintain or regain independence through increased flexibility and mobility; active people and athletes wanting to increase workout intensity and reduce post-exercise stiffness; people wanting to improve their digestive health; and anybody looking for a daily trace mineral supplement.
- Why do I have to take SierraSil® on an empty stomach?
SierraSil®’s composition naturally promotes an ideal digestive environment and rapid ionization or absorption of the minerals. When taken with water on an empty stomach, SierraSil® has a pH of about 3.5, which allows the beneficial minerals to be easily ionized and presented to the tissues to simultaneously replenish mineral deficiencies and restore metabolic balance. It is very important to always take SierraSil® on an empty stomach. If taken with food, medications or supplements the clay component of SierraSil® will become bound to food components such as fiber, phytates and phosphates, as well your medications or supplements and will not be absorbed into the body but will instead pass right through with all the contents its intact. If taking SierraSil with food and medications the maximum intended benefits will not be realized because the proper concentrations were not absorbed into the body.
- Why do you recommend increasing water intake?
Drinking at least 8 glasses of water per day keeps you hydrated and will compliment the benefits of SierraSil®. It is important to keep your body hydrated to ensure cardiovascular health and to promote the effective removal of toxins from your body and skin through the detoxifying properties of SierraSil®. Water will help to soften and loosen impacted material lining the walls of the intestine and colon, aiding in the detoxification process. This material is absorbed by the clay component of SierraSil® and removed from the body, resulting in better absorption of vital nutrients.
Have a Question to Ask?
If you have additional questions, want more information about SierraSil or would like to read complete reports on our clinical trials, fill out the form below or call us toll free at 1.877.743.7720.
Mandatory fields are marked with (*)
If you have specific questions and couldn’t find the answers in the FAQ please email our client relations department at info@sierrasil.com or call 1 877 743.7720. We are here to answer any questions you may have. Please allow up to 48 hours for a response to your questions via email, for immediate answers please call Client Relations at the number listed above during business hours 8:00 am – 5:00 pm, PST – Monday - Friday.
*These statements have not yet been approved by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
This information is subject to change. Please contact SierraSil Health Inc. for the most current information. PM307 ©2007 SierraSil Health Inc.


